Voice over Internet Protocol (VoIP) renders Clients the opportunity to conduct voice communication and multimedia sessions over Internet Protocol (IP) networks, such as the Internet, rather than the traditional Public Switched Telephone Network (PSTN). The basic steps involved in originating an Internet telephone call are to convert the analog voice signal to a digital format and to compress/translate the signal into IP packets for transmission over the Internet.

The VoIP communication solution can render Clients up to 40% cost saving and is considered a Strategic necessity to optimize business operation.

About ICT (Pty) Ltd offers local, long distance, fixed-to-mobile and international voice termination to business and residential customers at tariffs that vary depending on the destination, distance, length, day and time of the call. Local traffic services are calls made to destinations less than 50km from origination. Long distance traffic services are calls made to national destinations greater than 50km from origination. About ICT provide international outgoing telephone services to approximately 230 destinations worldwide.

Infrastructure Requirements

Reliable and fast data connection – The best solution is a good broadband Internet connection (i.e. DSL). About ICT also provides wired or wireless Internet access services between the Client premises and About ICT’s infrastructure. Alternatively depending on the Client’s requirement IP based exchange lines can be offered as solution to conduct VoIP communication. (i.e. Point-to-point DSL/Leased Lines).

Hardware – About ICT deploy Quintum VoIP routers which are fully compatible with both traditional and IP-based Private Branch Exchanges (PBX). The Quintum VoIP routers utilize existing voice and data infrastructure and support any type of dial plan. The Quintum VoIP routers also support analogue fax machines, conventional paging systems and various types of existing infrastructure.

Benefits of VoIP

• Reduce operating costs

• Simple and scalable infrastructure

• Flexibility

• Dependable call management system

• Improve productivity

• Easy configuration through a web interface

• Seamlessly connect multiple offices

• Free calls to About IT 087 numbers

• Make free calls between your office and selected cell phones*

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